Frequently Asked Questions

Version 2 - Reviewed: December 3, 2024

Getting Started Checklist

Use this checklist as a guide to the steps required to get started using TariffShark CPUC. This is merely a guideline. Some TariffShark CPUC customers may find that doing these steps in a different order or by different people makes the most sense.

For Enterprise Customers Only...

1. Review Database Install Guide [LINK]
2. Download Database Installer [LINK]
3. Install and Configure TariffShark Database
4. Review Application Server Installation Guide [LINK]
5. Download Application Server [LINK]
6. Install and Configure TariffShark Application Server

For Both Enterprise and Hosted Customers...

1. Review Desktop Client Install Guide [LINK]
2. Download Desktop Client Installer [LINK]
3. Install TariffShark CPUC Desktop Client for Security Administrator
4. Register the Security Administrator's TariffShark CPUC Software Client [LINK]
5. Bootstrap Security Configuration [LINK]
6. Install TariffShark CPUC Desktop Client for Regulatory Users
7. Register Each Regulatory User's TariffShark CPUC Software Client [LINK]

To Be Done by Regulatory Users (in most cases)...

1. Configure TariffShark CPUC [LINK]
2. Create Company(ies) in TariffShark CPUC
3. Create Tariff Book(s) in TariffShark CPUC
4. Create Tariff Types in TariffShark CPUC

• Support Home
• Help & Documentation
• Frequently Asked Questions
• Open a Support Ticket
• Software Releases
• Hotfixes

• (847) 252-1611
• [email protected]
• http://www.tariffshark.com

• Monday-Friday: 7am to 7pm CT
• Saturday: Closed
• Sunday: Closed