Hotfixes

Version 1 - Reviewed: February 2, 2023

Hotfix: Document Is Locked for Editing Error

When TariffShark on your desktop is working with TRV content files in Microsoft Word, the following error may appear: This method or property is not available because the document is locked for editing. The following use cases may result in this error:

The Shark is swimming to perform TRV Content Processing
You selected Option 3 (Import Microsoft Word document) in the Build Content wizard and you used the "Optional Document Compare" option

The underlying cause of the error is that Microsoft started rolling out an update to Microsoft Word in December 2022. The update altered Word's behavior when documents are open for "read only". In a few places in TariffShark, the new behavior triggers the "This method or property is not available because the document is locked for editing" error.

Resolution

Download the hotfix .ZIP file and save it to your desktop
- Fix for Document Is Locked for Editing Error
Open the folder where TariffShark Tiger SP1 is installed
- C:\Program Files (x86)\TariffShark Tiger SP1\
- For 32-bit Windows 10 and later versions, the folder usually is C:\Program Files\TariffShark Tiger SP1\
Create a copy of TariffShark.exe and TariffShark.pdb files or make a copy of the whole folder for backup purposes.
Extract the files from the hotfix .ZIP file to the TariffShark Tiger SP1 install folder (confirm overwrite)
Start TariffShark, and verify version 3.1.3007.2 is displayed where indicated

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More Information

APPLIES TO

TariffShark Tiger SP1 client version 3.1.3007.0

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About

TariffShark is a full life-cycle e-tariff management software solution that generates FERC-defined XML in an on-premise or hosted environment.

Effective April 1, 2010, The Federal Energy Regulatory Commission (FERC) revised its regulations to require that all tariffs and tariff revisions and rate change applications for the public utilities, natural gas pipelines, oil pipelines and power administrations be filed electronically according to a set of standards developed in conjunction with the North American Energy Standards Board (NAESB).

The Commission requires that all tariffs, tariff revisions and rate change applications be filed electronically in the manner prescribed by Order No. 714. The affected required filers are:

Public utilities and Power Marketing Administrations under Parts 35 and 300;
Natural gas pipelines under Parts 154 and 284;
Intrastate gas pipelines under Part 284; and
Oil pipelines under Part 341.

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Suite 220
Schaumburg, IL 60173
Sales: (847) 252-7286
Support: (847) 252-1611
Fax: (847) 252-7282
Email: [email protected]

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