Frequently Asked Questions

Version 3 - Reviewed: February 17, 2016

TariffShark and Microsoft Word DDE Mode

By default, Microsoft Word uses DDE to open documents. Every time you start TariffShark it checks to see if DDE has been disabled for Microsoft Word. If TariffShark discovers that DDE has not been disabled, TariffShark displays this message.

TariffShark comes with a utility to turn DDE off for Microsoft Word. The utility, called WordDDEFix, runs automatically when TariffShark is installed. However, installing Microsoft Office updates, adding Office features, or repairing an Office installation can re-enable DDE in Word. When this happens, WordDDEFix.exe needs to be run again.

You will find this program in the location where TariffShark was installed. The following default locations are:

C:\Program Files\TariffShark Hammerhead\WordDDEFix.exe
C:\Program Files\TariffShark Hammerhead SP1\WordDDEFix.exe
C:\Program Files\TariffShark Tiger\WordDDEFix.exe

You must be logged in with local administrator privileges to run this program.

DDE Details: When Microsoft Word runs in DDE mode, it interferes with the normal operation of TariffShark. In DDE mode, Word tries to share one instance of WINWORD.EXE for all document processing. This doesn't work well for TariffShark because it needs to do some document processing invisibly "behind the scenes" and also provide a visible Microsoft Word for users to edit their tariff content. When you also consider that users need to be able to run Outlook and Word in addition to TariffShark all at the same time, DDE mode can really confuse matters.

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TariffShark is a full life-cycle e-tariff management software solution that generates FERC-defined XML in an on-premise or hosted environment.

Effective April 1, 2010, The Federal Energy Regulatory Commission (FERC) revised its regulations to require that all tariffs and tariff revisions and rate change applications for the public utilities, natural gas pipelines, oil pipelines and power administrations be filed electronically according to a set of standards developed in conjunction with the North American Energy Standards Board (NAESB).

The Commission requires that all tariffs, tariff revisions and rate change applications be filed electronically in the manner prescribed by Order No. 714. The affected required filers are:

Public utilities and Power Marketing Administrations under Parts 35 and 300;
Natural gas pipelines under Parts 154 and 284;
Intrastate gas pipelines under Part 284; and
Oil pipelines under Part 341.

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